Qixalite North America Server Trial

Pain Seer

I might be able to hook you up with a Detroit location if thats something you’re interested in. Don’t see a reason over Chicago, but more options never hurt.

Kodyn

At the request of individuals wanting us to expand our exclusive server location range to more unique areas. Effective immediately we have opened locations at Oregon, Los Angeles, Montreal, North Virginia and South Carolina under our current provider.

We are working on expanding our central locations by finding a provider for both Dallas and Chicago. Currently, these locations are undergoing testing before we are comfortable with releasing them into our trial batch.

vorboyvo

why do the rgl configs on your servers follow nonstandard rgl config names? just curious - not a huge deal, but idk if it’d interfere with the rgl comp fixes plugins and the updater and all that

since the standards are rgl_6s_5cp_match_half1 rgl_HL_koth_bo5 rgl_7s_stopwatch etc. but you seem to use rgl/6s_standard_h1 rgl/hl_koth_bo5 etc.

Kodyn

@vibeisveryo said in Qixalite North America Server Trial:

why do the rgl configs on your servers follow nonstandard rgl config names? just curious - not a huge deal, but idk if it’d interfere with the rgl comp fixes plugins and the updater and all that

since the standards are rgl_6s_5cp_match_half1 rgl_HL_koth_bo5 rgl_7s_stopwatch etc. but you seem to use rgl/6s_standard_h1 rgl/hl_koth_bo5 etc.

We manage multiple leagues all at once and the updater plugin isn’t installed on the servers to ensure that no other league setups are interfered with. The naming scheme we have set up is in line with the naming scheme we use for all other leagues to standardise our management for all configs that we support.

Kodyn

@vibeisveryo also to touch on the comp fixes plugin that all leagues globally support, we have integrated the specific comp fix cvars that RGL permits in matches inside of the RGL configs.

vorboyvo

@Kodyn got it, thanks!

MidnightAG

@Kodyn “wow” is this true I would pay for this actually. I mean a server that is slightly closer to the pacific northwest is a hot damn.

MidnightAG

Mothership That is true; I always have respect to the mothership for the 115 ping to east coast and he still drops my medic.

Kodyn

@Midnight-AG We do indeed have a Patreon system that gives you access to our exclusive pools of servers. Our booking system is capable of scaling the number of exclusive servers we have in most of our locations, so we are able to deliver a near-guaranteed server in most locations to our supporters.

If you have any feedback or requests, you can also contact us via our Ticket system on Discord or just DM the support team.

MidnightAG

okay i will try it out tomorrow but i do appreciate the idea of having 50- lower ping and stuff

Kodyn

Hey Guys,

I am looking for a couple of people to contact me via DMs that are interested in helping us test a couple of providers for a Chicago location. Again, just please contact me over Discord (Kodyn#0001) with your Discord ID and I’ll add you to the list of people that have access to that location.

Kodyn

Hey Guys,

Just to keep everyone updated, we would like to announce that we have officially begun testing Chicago servers and hopefully soon releasing a set of free servers to open up the testing to a broader audience.

As we promised before if the trial phase continues to show demand on our free servers, we will move to permanently support the region. We have high hopes in our Chicago provider being suitable for the quality requirements we seek.

To touch on some future figures as well, since we understand that Chicago seems to be the favoured location for the majority of players, our team has secured a partnership with a provider there to give us the capabilities in scaling to 60+ servers if needed; this assumes that we are satisfied with the quality during testing.

We look forward to working with many of you in delivering a high standard of service and expanding the available options for your scene.

Kodyn

Afternoon / Evening,

We are officially adding Chicago to our North America server trial; this comes with 4 free servers and 50 exclusive servers. These new servers are also using an experimental server image, so let us know if you have issues during this testing phase.

Kindest Regards,
Kodyn

Kodyn

We have completed our expansion for the year in North America with our final location being Dallas. It supports 4 free servers and 4 exclusive servers, we look forward to refining our booking system in the region as we continue testing!

Kodyn

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That wraps up our server expansion for North America this year with our new region in Dallas. Supporting 10 locations now for this trial with free servers located in Chicago, Iowa and Dallas, we look forward to working with everyone over the next couple of months in refining our current service and exploring new endeavours!

Locations:

Chicago
Iowa
Dallas
Las Vegas
Los Angeles
Montreal
North Virginia
Oregon
Salt Lake City
South Carolina

We hope everyone has a merry Christmas and stays safe as we head into the December period. Reach out to any of our staff if you need a helping hand or just to have a friendly conversation.

Kindest Regards,
Qixalite

vorboyvo

@Kodyn With regards to the naming scheme - it makes sense why you do it, but multiple scrims I’ve played so far have had issues with the server host using the commands, often instructed by others/by unofficial guides out there, to exec configs such as exec rgl_HL_stopwatch, but they did nothing, and we ended up playing out a scrim with no stopwatch and on the default config. I feel like this is an issue that is likely to pop up over and over again, and this will create the necessity for two sets of instructions - one for all non-Qixalite servers using the official config names like exec rgl_HL_stopwatch and one for Qixalite servers using your own config names such as exec rgl/HL_stopwatch - this is bound to generate much confusion and possibly the need for rounds played all over again or banned weapons being used, etc.

Is there a way you could create a simple server side alias to match the config names we RGL players are used to, and that we tell everyone who asks to exec, to the config names you use? For example, an rgl_HL_stopwatch.cfg file that contains one line: exec rgl/HL_stopwatch - so that your updating service can update rgl/HL_stopwatch but using exec rgl_HL_stopwatch will still get RGL players to the right config.

Kodyn

Hey @vibeisveryo,

I have pushed an update that includes aliases to be more in line with the process that you are familiar with. Only one minor difference is instead of typing rcon exec rgl_hl_stopwatch you just type rcon rgl_hl_stopwatch, so it does end up being shorter and easier to remember anyway.

RGL Alias Examples:

rcon rgl_6s_5cp_match_half1
rcon rgl_6s_5cp_match_half2
rcon rgl_6s_5cp_gc
rcon rgl_6s_5cp_scrim
rcon rgl_6s_koth
rcon rgl_6s_koth_bo5
rcon rgl_6s_koth_scrim
rcon rgl_7s_koth
rcon rgl_7s_koth_bo5
rcon rgl_7s_5cp
rcon rgl_7s_stopwatch
rcon rgl_hl_koth
rcon rgl_hl_koth_bo5
rcon rgl_hl_5cp
rcon rgl_hl_stopwatch

Kindest Regards,
Kodyn

ire

Hi all, our Booking v1 update is now live!

Updates include:

Server reservations are now available for premium users with the reserve command (see our docs for more details.)
The status command has been redone to better display info for each region.
The book command no longer defaults to Sydney when sent without an argument, and will instead return an explanation on the command.
Server details will no longer be sent before a server is fully joinable.
Added the resend command to have server info sent again.
Added an rcon control panel so that you can manage your server from a browser. This link is included in your booking details.

Additionally we are trialing the ability to use Reginald in other Discord servers (as you saw in the Winter Cup). This is not currently available for everyone.

We hope that you continue to find our service useful, don’t hesitate to reach out if you have any issues or suggestions.

Kindest Regards,
Qixalite

ire

Hi RGL,

We have some fantastic news for our fellow North American players that, as of today Chicago has a new provider that will take the role as our primary provider for that location.

Here are some measurable benefits that you should experience:

Much faster server booking times
Much faster server unbooking times
Our team can deliver faster updates to our images
80gbps DDOS protection on bookings with this provider
Increased resources should inhibit the ready-up crashing issue

Thank you for the continued feedback we receive from our members, and we will continue in trying to deliver actionable responses to your valued feedback.

EXTRA: Although this is our new primary provider, the previous provider will continue to be used as a backup. Furthermore, section 4 in the updates above does mention DDOS protection, but we will still advise you to follow our recommendations outlined in our documentation (https://docs.qixalite.com/support/help/services/bk-service.html#avoiding-attacks-on-servers) to avoid getting attacked in the first place.

Kindest Regards,
Qixalite

Qixalite North America Server Trial

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